Privacy Policies
Introduction
At LAVIIO, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our
website or use our services.
By accessing or using LAVIIO, you agree to the practices described in this policy.
2. Definitions
- “LAVIIO”, “we”, “our”, “us” refer to LAVIIO and its operating entities.
- “User” refers to any individual visiting or using the LAVIIO website or services.
- “Personal Data” means any information that identifies or can reasonably identify an individual, such as name,
- email address, phone number, IP address, or health-related data provided for treatment planning.
3. Information We Collect
We may collect the following categories of data:
- Contact information (name, email, phone number, address)
- Professional information (clinic details, prescriptions, case submissions)
- Treatment-related data submitted by doctors for aligner planning
- Communication data from emails, forms, or support requests
- Technical data such as IP address, browser type, device information, and usage data
- Cookies and analytics data to improve website performance and user experience
We only collect data that is necessary to provide and improve our services.
4. Purpose of Data Collection
Your data is used to:
- Provide aligner treatment planning and related services
- Enable communication between LAVIIO, doctors, and support teams
- Improve platform functionality and user experience
- Respond to inquiries and provide customer support
- Meet legal, regulatory, and contractual obligations
5. Health Data & Confidentiality
Certain services may involve health-related information.
Such data is handled with strict confidentiality and used only for clinical planning and treatment-related purposes, in accordance with applicable data protection laws.
6. Data Sharing & Disclosure
We do not sell or rent personal data.
Data may be shared only with:
Authorized orthodontists and healthcare professionals involved in care
Trusted technical service providers (IT, hosting, analytics) under confidentiality obligations
Legal or regulatory authorities if required by law
All access is limited strictly to what is necessary.
7. Data Storage & Security
We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
While no system is completely secure, we continuously improve safeguards to maintain data integrity and confidentiality.
8. Data Retention
Personal data is retained:
- Only for as long as necessary to fulfill the purposes outlined in this policy
- Or as required by applicable laws and regulations
Once no longer required, data is securely deleted or anonymized.
9. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent where applicable
Requests can be made by contacting us at care@laviio.com.
10. Cookies
LAVIIO uses cookies to:
- Improve website functionality
- Analyze usage and performance
- Enhance user experience
You may control or disable cookies through your browser settings. Disabling cookies may affect some features of the site.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and encourage users to review their policies separately.
12. Policy Updates
We may update this Privacy Policy from time to time.
Any significant changes will be posted on this page with an updated effective date.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy or your data, please contact:
Email: wecare@laviio.com
Brand: LAVIIO
Last updated: Jan 2026